CORSPAINT LLC
Effective Date: October 14, 2026
Contact: cornelius@corspaint.com
1. Introduction
CORSPAINT LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information when you visit our website, request painting services, or participate in our SMS messaging program.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Residential or business address
- Property and project information
- Painting service requests
- Appointment and estimate information
- Communications submitted through website forms, phone calls, or email
SMS Information
- Mobile phone number
- SMS opt-in and opt-out preferences
- Date, time, and method of consent
- Text message communication history
- Message delivery and response information
Website and Technical Information
- IP address
- Browser type
- Device information
- Website pages visited
- Cookies and analytics information
- Website interaction data
Payment Information
When applicable, payments may be handled by third-party payment processors. We do not intend to store complete payment card information on our website.
3. How We Use Your Information
We use collected information to:
- Respond to painting service inquiries
- Provide estimates and quotations
- Schedule appointments
- Send appointment confirmations and reminders
- Provide project and service updates
- Communicate with customers about their requests
- Process payments and maintain business records
- Provide customer support
- Send promotional offers and marketing messages when appropriate consent has been obtained
- Improve website functionality and customer experience
- Maintain website security
- Comply with applicable legal obligations
We do not use your personal information for purposes unrelated to our services without an appropriate legal basis.
4. SMS Messaging Program and Consent
CORSPAINT LLC may offer an SMS messaging program to communicate with customers who have agreed to receive text messages.
Depending on the consent provided, messages may include:
- Appointment confirmations
- Appointment reminders
- Painting estimate notifications
- Project updates
- Customer service communications
- Follow-up messages
- Special offers and promotional messages
SMS Opt-In
Customers may opt in by selecting an optional, unchecked SMS consent checkbox on a website form or through another documented consent method.
Where separate types of messaging are offered, consent for promotional SMS messages is collected separately from consent for service-related messages.
Submitting a service request does not automatically enroll a customer in promotional text messaging.
Consent to receive marketing text messages is not required as a condition of purchasing goods or services.
SMS Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you may receive a final confirmation message. No additional messages will be sent under that messaging program unless you opt in again, except as otherwise permitted by law.
SMS Help
For assistance, reply HELP to a text message or email cornelius@corspaint.com.
Message Frequency and Charges
Message frequency varies depending on customer interactions, appointments, project activity, and applicable promotional campaigns.
Message and data rates may apply according to your wireless carrier plan.
5. SMS Consent and Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers in support services, such as customer service or SMS delivery, is permitted only as necessary to provide those services and subject to appropriate confidentiality and data protection obligations.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their independent marketing or promotional purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance the user experience.
These technologies may collect:
- IP addresses
- Browser and device information
- Website visit information
- Pages viewed
- Interaction and usage statistics
Cookies may include:
Essential Cookies: Support website functionality, security, and navigation.
Analytics Cookies: Help us understand website performance and visitor behavior.
Marketing Cookies: May be used to measure advertising effectiveness when applicable.
Where required by applicable law, we obtain consent before using non-essential cookies.
You can manage cookies through your browser settings and any cookie preference tools made available on our website.
7. Data Security Practices
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These may include:
- SSL/TLS encryption for website communications
- Secure website hosting
- Access restrictions for customer records
- Password-protected business systems
- Secure payment processing when applicable
- Monitoring and maintenance of website security
- Limiting personal information access to authorized personnel
Although we take reasonable steps to protect information, no internet transmission or storage system is completely secure.
8. Information Sharing
We do not sell personal information.
We may disclose information to service providers when reasonably necessary to operate our business, including website hosting, payment processing, scheduling, and customer communication services.
These providers are expected to process information only for authorized business purposes.
We may also disclose information where required by applicable law.
SMS consent information and mobile opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain required business records, resolve disputes, and comply with applicable laws.
Customer inquiries, project records, financial records, and SMS consent records may have different retention periods depending on their purpose and legal requirements.
When personal information is no longer needed, we take reasonable steps to delete or anonymize it.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent
- Unsubscribe from marketing communications
- Object to certain processing activities
- Request restrictions on processing
- Request data portability where applicable
How to Exercise Your Rights
Email cornelius@corspaint.com with your privacy request.
We may need to verify your identity before processing certain requests.
We respond within the time frames required by applicable law.
To unsubscribe from SMS messages, reply STOP.
To unsubscribe from promotional emails, use the unsubscribe link provided in the email, when available, or contact us directly.
11. GDPR Privacy Rights
Where the General Data Protection Regulation applies, CORSPAINT LLC processes personal information using an appropriate legal basis, which may include:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests, where permitted
Individuals covered by GDPR may have additional rights to access, correct, erase, restrict, or transfer personal information, object to certain processing, and lodge a complaint with a supervisory authority.
Where GDPR applies to international transfers of personal information, we use an appropriate lawful transfer mechanism as required.
12. Children’s Privacy
Our website and SMS messaging program are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children for participation in our SMS program.
If we learn that information has been collected in violation of applicable law, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be published on our website with a revised effective date.
Where required, we will provide additional notice or obtain consent before implementing material changes.
14. Contact Information
For questions, privacy requests, or concerns about our information practices, contact:
CORSPAINT LLC
Email: cornelius@corspaint.com
Business Address: [Insert business address]
Website: [Insert official website URL]
We are committed to responding to privacy inquiries in accordance with applicable law.
